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Information for schools planning their next trip

Like you, we have been busy adapting to new ways of working, in particular, how to provide an incredible school trip, with the same activities and quality learning experiences you are used to, but with additional COVID-19 safety precautions. 

Now that the DfE has confirmed that some domestic educational trips can resume in April 2021 we hope that the information below reassures you that, once you are able to consider a trip, we are more than ready for you! Children have missed out on so much and so we can't wait to organise a trip to help plug students' knowledge gaps. 

Read on for details of our safety protocols, expertise, financial security and emergency back-up measures so you can plan your next trip with confidence. 

Why you can book with confidence

Your booking is secure with Voyager School Travel. We are a diverse and robust business with our own properties in France which have been rented out to French school groups and local guests during the pandemic. What's more, hundreds of schools, representing 18,000 travellers, have already rebooked for 2021 and so you can be confident that our company is financially secure. And, of course, you have the additional reassurance that all monies paid to Voyager School Travel are protected by ABTA and ATOL.

We promise to support you if plans change

We promise that if your plans have to change, we will treat your group fairly. Over the last year we have had to reorganise the travel plans of hundreds of groups, but over this challenging period we have retained the goodwill of our customers which is a testament to our personal approach.

We can also offer more flexible booking terms to schools staying at our centres or travelling by coach which allow you to change your plans should the situation require. This additional flexibility depends on the circumstances of each individual trip and so please do contact us to find out more.

If we have to cancel your tour due to coronavirus restrictions, we will offer you the chance to postpone to a later date or work with you to find a suitable alternative trip for your group. In the case of us cancelling your trip, and you not being able to postpone or rearrange your plans, then under the Package Travel Regulations you are eligible for a full refund. 

We'll support your group while you are away 

We provide 24/7 support to all our travelling groups and so if you come across a problem, or your plans have to change at short notice, we are here to sort it out for you. Our experienced UK travel team is multi-lingual which means that we can easily deal with local operators on your behalf. What’s more, by having our own properties in France, our own coach company, and long-standing relationships with airlines and ferry companies, we have the connections to get you home quickly and safely if need be. Our local French team is also on hand to liaise with local medical services and to advise on local health protocols.

Stay safe at our centres 

Wherever possible our school groups stay at our centres, travel on our coach fleet, and are looked after by own staff which means that we are in control of every aspect of your trip and are responsible for the safety of your group.

We have been hosting school groups at our centres for over twenty years and have the experience and local knowledge to look after the specific needs of your group. Three-quarters of our centre groups have already rebooked for 2021 demonstrating teachers' confidence in our standard of care and their belief in the educational value of our language programmes. 

The benefit of staying at one of our French centres cannot be underestimated, not only in terms of the service levels and language programmes designed for UK schools but also our ability to accommodate your group for as long as necessary if that were required. You can read about how we will keep your group safe at our French centres in the section below. 

Of course, if you would like to see the new controls for yourself, we can organise a subsidised inspection visit to one of our centres in France as soon as travel restrictions are lifted. 

Enhanced group safety protocols

We have been working closely with professional bodies, such as the School Travel Forum (STF), to draw up new health and safety protocols for our centres and suppliers so that you can book and travel again with confidence. We hold our travel partners to the same high standard as our own centres, and so if your group is not staying with us, you can still be reassured that a qualified member of our leadership team has carried out additional checks to ensure that your accommodation and activities comply with the STF enhanced protocols for COVID-19. 

The resources below should provide enough reassurance and evidence for you to complete an enhanced risk assessment for your next school trip, but please don’t hesitate to contact us if you require specific information or have any questions.

Enhanced safety and wellbeing protocols for groups staying at our centres Download file (835 KB pdf)
In-School French Escape Room - Activity risk assessment and COVID safety measures Download file (186 KB pdf)
COVID-19 risk assessment for groups using our coaches Download file (297 KB pdf)
The OEAP's COVID-19 guidance for schools planning off-site visits Download file (189 KB pdf)

Quality assured

Finally, don't forget that as an assured member of the School Travel Forum (STF) and holders of the prestigious Learning Outside the Classroom (LOtC) Quality Badge, you can be confident that we have effective safety management systems in place. Indeed, our updated Safety Management System was audited by independent experts in August 2020 and so you can be sure that we continue to maintain the highest standards for your group.

Still have questions?

If you have any questions or need any further information, please don’t hesitate to contact us and we’ll be very pleased to help.

There is still time to plan your 2022 trip and have something positive for your students to look forward to. And remember, you can reserve your dates and agree an itinerary now, without any financial obligation at this stage.

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Our safety management system

The required safety, safeguarding and insurance documents to support your trip risk assessment.

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COVID-19 travel advice

Handy advice for school groups with upcoming bookings

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How Voyager School Travel delivers the best service

You are in expert hands

We have specialised in educational trips for over 10 years and organise school trips for over 25,000 students a year. Read more...

We make it easier

Teachers’ lives are hard enough without the extra work involved in running a school trip, so we’ll be there for you before, during and after the trip. Read more...

Our own overseas teams

With a large overseas team looking after the majority of our school trips, you can be sure of consistent and personal service. Read more...

Truly educational school trips

Our language programmes use our own highly trained native-speakers to create a truly immersive experience which is shown to improve learning and confidence. Read more...

Our own residential centres

Our European residential centres offer the highest quality instruction and care which is why 8 out of 10 school groups return to our centres each year. Read more...

For teachers who are serious about the educational outcomes of their school trip.

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