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Your group is covered with our educational trip insurance

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Group travel insurance for school tours and residentials

We believe that safety and education are equally important when booking an educational tour with Voyager School Travel. It is therefore why it is a condition of booking with us that you have obtained adequate insurance that covers your school group for the duration of your trip.

For schools that don't have insurance cover for their trips, Voyager School Travel has partnered with Endsleigh Insurance to create a bespoke school group travel insurance policy that covers students and adults on your trip against a variety of unforeseen risks.

Cover includes loss of personal items, cancellation and curtailment of the trip due to illness or injury including the cost of any repatriation back home following a medical emergency. Additionally, cover for over 100 sports and activities is included as standard under this group policy.

The group insurance policy has been arranged for the benefit of students and accompanying adults travelling on a trip with Voyager School Travel. 

Support for teachers & group leaders while abroad

  • A 24 hour helpline for medical emergencies
  • Emergency medical expenses in the event of illness or injury
  • Protection against cancellation or curtailment charges
  • Cover for loss or damage to baggage and personal money
  • A wide range of sports and activities covered including winter sports

What's included?

  • Cover for baggage, including valuables, money, and passports
  • Cover for all the types of school trip activities e.g. watersports, ski, adventure activities and team sports
  • Up to £5 million medical cover per person
  • Up to £5,000 cancellation cover per person
  • Up to £2 million personal liability cover per event

Full details of what is and is not included can be found in the Insurance Product Information Document

Choose Voyager School Travel to ensure your trip has the best insurance protection 

All Voyager School Travel’s school trip packages, including UK residentials, are fully protected by our School Trip Insurance with Endsleigh Insurance.

Download Endsleigh's Insurance Policy document, or check out the cover limits in the Policy Information Document, below. 

Insurance documents and resources:

Endsleigh Insurance Product Information Document Download (103 KB)
Endsleigh Insurance Policy Document Download (228 KB)
Endsleigh Statement of Insurance Document Download (132 KB)
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Why choose Voyager School Travel?

Learn how our own overseas teams, residential properties, escorted trips & coach company will support you every step of the way

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Frequently Asked Questions

Making a claim or request assistance in the event of medical emergency:

All medical claims are handled by our emergency assistance service (CEGA) who operate a 24/7 operation for medical emergencies.

Emergency medical claim:

- Contact the emergency assistance service on telephone number: +44 (0)1243 621058.

Making a non-medical claim:

- All non-medical claims are handled by CEGA– telephone number +44(0) 1202 038 946.


Email: or
Web:          The travel claim form - Form | Endsleigh

When to make a claim:

Claims should be made as soon as possible after the date of the incident for which the beneficiary is claiming. Claims MUST be made within 31 days of the incident.

Yes, as with all insurance policies there are a number of general exclusions listed in the group policy wording under ‘general exclusions’ which should be read carefully in addition to the ‘What is not covered’ sections of the group policy. Please note, most sections of the policy will be subject to an excess.

 It is your responsibility to read and ensure that you understand the group policy.

Whilst in the care of a carrier, transport company, authority, hotel or your accommodation provider

You must report to them, in writing, details of the loss, theft or damage and obtain (at your own expense) written confirmation of the loss. If baggage is lost, stolen or damaged whilst in the care of an airline you must:

a) obtain a Property Irregularity Report from the airline.
b) give formal written notice of the claim to the airline within the time limit contained in their conditions of carriage (please retain a copy).
c) retain all travel tickets and tags for submission if a claim is to be made under this group policy.

In all other situations

You must report to the local Police in the country where the incident occurred within 24 hours of discovery wherever possible, and obtain (at your own expense) a written report of the loss, theft or attempted theft of all baggage.

You must provide (at your own expense) an original receipt or proof of ownership for items lost, stolen or damaged to help substantiate your claim.

Cancellation cover is operative from the time you are accepted for cover prior to the commencement of your trip. For all other sections of the group policy, the insurance commences when you leave your home to commence the trip and terminates at the time of your return to your home in your home country on completion of the trip. Any trip that had already begun at the time of being accepted for cover will not be covered.

You may withdraw from participation in the group policy at any time by giving notice of that intention to your tour operator.

If the cover does not meet your needs, there is a ‘cooling off’ period of 14 days from the date of receipt for first deposits during which you may cancel the insurance in writing to your tour operator. 

If you decide to cancel your insurance after the 14 days, any return of premium will be calculated from the date such participation ceases, provided you have not travelled or been the subject of a claim during any period for which cover was provided, in which case no refund will be due. We reserve the right to charge a reasonable administration fee.

(Please note: Cancellation cover is operative from the time you are accepted for cover. Therefore, if you withdraw from participation in the group policy you will be charged for the period between being accepted for cover and your travel departure date).

Please see full terms and conditions for cancelling your insurance with the policy documentation.

Why choose Voyager School Travel for your school trip?

You are in specialist hands

Our team use their teaching, language & destination experience to organise educational trips that are not only enriching but hassle-free. Read more →

Safety assured, bonded & accredited

As a member of the School Travel Forum & protected through ABTA & ATOL you can be sure of our high standards. Read more →

Trusted by teachers

Schools trust Voyager School Travel to organise the educational trips for over 32,000 passengers a year. Read more →

We deliver the educational elements

Signature educational experiences with our own language & activity instructors allow teachers to enjoy the trip too. Read more →

Stay at our own residential centres

Groups staying at our own residential centres in France will benefit from high quality learning, safety & service. Read more →

Our own overseas teams

Peace of mind knowing our French managers, instructors, coach drivers & support team will look after your every need. Read more →

For teachers who are serious about the educational outcomes of their school trip.

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