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Safety and safeguarding is our top priority

The safety and wellbeing of your group is always our top priority and we never compromise on it. Our tried and tested safety management systems are backed up by rigorous internal and external auditing which is why teachers trust us to look after 35,000 school students each year.

 

Voyager School Travel is an Assured Member of the School Travel Forum (STF) and in booking with us you can be secure in the knowledge that we:

  • Understand and facilitate the needs of educational travel
  • Have effective Safety Management Systems in place, specifically focused on travelling with young students
  • Offer fair terms and condition and the best financial security

To ensure our health and safety standards are maintained our systems and procedures are fully audited annually by independent experts. STF membership is the benchmark for good school tour providers; consequently, it is an Awarding Body for the prestigious Learning outside the Classroom Quality Badge (LOtC).

The Outdoor Education Advisors Panel (OEAP) endorses the Quality Badge and requests Local Authorities to recommend the use of Badged Providers and require the minimum of additional paperwork where Quality Badge accreditation is in place. This means that you can book your trip with confidence, meet your due diligence and reduce the amount of External Provider paperwork necessary.

Adventuremark is a non-statutory safety scheme devised by the Adventure Activity Industry Advisory Committee (AAIAC) for providers of adventurous activities and is awarded to organisations whose safety management and related delivery systems have been inspected and found to comply with standards of good practice in the adventure activity industry.

Safety management system Download file (487 KB pdf)

Financial security & certificates

All monies paid to Voyager are protected! Voyager is fully bonded through ABTA and ATOL.

Voyager is a full member of ABTA (number Y0554) and as such we are fully bonded by ABTA and must adhere to ABTA’s strict Code of Conduct.

Voyager is licensed by the Civil Aviation Authority under ATOL number 9817 and as such we are fully bonded under the ATOL rules.

ATOL certificate Download file (6.7 MB pdf)
ABTA certificate Download file (454 KB pdf)
STF certificate Download file (48 KB pdf)
LOtC Voyager School Travel Download file (409 KB pdf)
LOtC Arbolar Download file (192 KB pdf)
LOtC Ardeche Download file (197 KB pdf)
LOtC Argeles Download file (199 KB pdf)
Adventuremark Arbolar Download file (410 KB PDF)
Adventuremark Argeles Download file (474 KB PDF)
Adventuremark Ardeche Download file (441 KB pdf)

Insurance

Voyager is an appointed representative of Fogg Travel Insurance who are authorised and regulated by the Financial Services Authority.

All activities featuring in the Sports & Activity programmes should have an appropriate operating licence, suitable levels of Public Liability Insurance and conform to Voyager Codes of Practice. In addition, compliance with the standards set out by the appropriate National Governing Body or Licensing Authority will be required as the appropriate minimum safety standard.

Group Travel Insurance Policy Summary Download file (119 KB pdf)
Full Travel Insurance Policy, Term and Conditions Download file (457 KB pdf)
Travel Insurance Product Information Download file (396 KB pdf)
Public liability insurance Download file (999 KB pdf)

Activity risk assessments

For all adventure activities run by VST staff, we provide schools with the relevant risk assessments, operating procedures and safeguarding policies. VST adventure staffs require two references, an enhanced DBS check and First Aid certification. Lead instructors hold an appropriate National Governing Body qualification.

For all other programmes, we provide generic risk assessments, supplemented with specific information about a destination, such as disabled access. VST take all reasonable steps to obtain evidence from excursions providers that Health and Safety has been evaluated and provides this information to party leaders so they can make informed decisions for their group. We also offer financial support to party leaders to take Inspection Visits and undertake their own risk assessments.

Ardèche risk assessments Download file (2 MB pdf)
Argelès-sur-Mer risk assessments Download file (1.3 MB pdf)
Château de la Baudonnière risk assessments Download file (9.8 MB zip)
Voyager School Travel risk assessment statement Download file (182 KB pdf)

Accommodation

Senior, trained and qualified staff members select and audit accommodation to ensure all properties conform to all local and European legislation, as well as meeting Voyager’s published Health & Safety requirements.

Inspection visits

We understand that you may want to scope out your school trip for yourself before taking your students, so we welcome teachers to visit our own centres in France, Spain and Germany in order for any pre-planning and risk assessments to be completed. We can assist with the planning and costs for visits to other destinations too. Get in touch today to find out the options for your chosen school trip.

Transport

Coaches contracted by Voyager comply with all relevant UK and European legislation, including those laws concerning seatbelts on coaches and drivers hours. Coach operators used more than 5 times in a year will have an ‘in situ’ audit once every 3 years. Tour itineraries are agreed with the coach company to ensure the requirements of EU Drivers’ Hours legislation is adhered to. 

All air, rail and sea transportation complies with regulations set down by the appropriate Maritime and Coastguard agency, Civil Aviation Authority or equivalent regulatory body.

Modern slavery statement

We are committed to make sure that modern slavery, human trafficking, forced labour or similar human rights abuses are not taking place within our business and will not knowingly support or deal any business that engages in such practices.

We require our third party agents to be alert to the risks that modern slavery presents and to confirm that they share our commitment to ensure that modern slavery is not taking place anywhere within their organisation or supply chain.

Chateau inspection visit

Book an inspection visit

Join us on a subsidised visit to see our educational programmes in action at our centres.

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How Voyager School Travel delivers the best service

You are in expert hands

We have specialised in educational trips for over 10 years and organise school trips for over 35,000 students a year. Read more...

We make it easier

Teachers’ lives are hard enough without the extra work involved in running a school trip, so we’ll be there for you before, during and after the trip. Read more...

Our own overseas teams

With a large overseas team looking after the majority of our school trips, you can be sure of consistent and personal service. Read more...

Truly educational school trips

Our language programmes use our own highly trained native-speakers to create a truly immersive experience which is shown to improve learning and confidence. Read more...

Our own residential centres

Our European residential centres offer the highest quality instruction and care which is why 8 out of 10 school groups return to our centres each year. Read more...

For teachers who are serious about the educational outcomes of their school trip.

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