Why you can book your next trip with confidence
As an assured member of the School Travel Forum (STF) and holders of the prestigious Learning Outside the Classroom (LOtC) Quality Badge, you can be confident that we have effective safety management systems in place. Our updated Safety Management System was last audited by independent experts in August 2021 and so you can be sure that we continue to maintain the highest standards for your group.
Support while you are away
We provide 24/7 support to all our travelling groups and so if you come across a problem, or your plans have to change at short notice, we are here to sort it out for you. Our experienced UK travel team is multi-lingual which means that we can easily deal with local operators on your behalf. What’s more, by having our own properties in France, our own coach company, and long-standing relationships with airlines and ferry companies, we have the connections to get you home quickly and safely if need be. Our local French team is also on hand to liaise with local medical services and to advise on local health protocols.
Stay safe at our centres
Wherever possible our school groups stay at our centres, travel on our coach fleet, and are looked after by own staff which means that we are in control of every aspect of your trip and are responsible for the safety of your group.
We have been hosting school groups at our centres for over twenty years and have the experience and local knowledge to look after the specific needs of your group. Three-quarters of our centre groups have already rebooked for 2021 demonstrating teachers' confidence in our standard of care and their belief in the educational value of our language programmes.
The benefit of staying at one of our French centres cannot be underestimated, not only in terms of the service levels and language programmes designed for UK schools but also our ability to accommodate your group for as long as necessary if that were required. You can read about how we will keep your group safe at our French centres in the section below.
Of course, if you would like to see the new controls for yourself, we can organise a subsidised inspection visit to one of our centres in France as soon as travel restrictions are lifted.
Enhanced group safety protocols
Like you, we have been busy adapting to new ways of working, in particular, how to provide an incredible school trip, with the same activities and quality learning experiences you are used to, but with additional COVID-19 safety precautions.
We've worked closely with professional bodies, such as the School Travel Forum (STF), to draw up new health and safety protocols for our centres and suppliers so that you can book and travel again with confidence. We hold our travel partners to the same high standard as our own centres, and so if your group is not staying with us, you can still be reassured that a qualified member of our leadership team has carried out additional checks to ensure that your accommodation and activities comply with the STF enhanced protocols for COVID-19.
The resources below should provide enough reassurance and evidence for you to complete an enhanced risk assessment for your next school trip, but please don’t hesitate to contact us if you require specific information or have any questions.
|Enhanced safety and wellbeing protocols for groups staying at our centres||Download file (835 KB pdf)|
|In-School French Escape Room - Activity risk assessment and COVID safety measures||Download file (186 KB pdf)|
|COVID-19 risk assessment for groups using our coaches||Download file (297 KB pdf)|
|The OEAP's COVID-19 guidance for schools planning off-site visits||Download file (189 KB pdf)|