Customer Services Manager
- Posted:1 November 2019
- Company:Voyager Adventure
- Location:Argeles-sur-Mer, France
- Starting:April 2020
- Duration:6 month contract
Are you up for the challenge? The in-resort management of our programmes is a demanding but highly rewarding position.
What's the job?
The Customer Services Manager is responsible for the successful implementation of our in-resort programme.
Key accountabilities include:
- Support of pre-season training and resort preparation
- Principal customer liaison
- Administration and resort programming
- Transport, excursions and in-resort logistics
- Liaison with local suppliers
- Support Resort Manager
It's a full-on role, there's no getting away from it. You'll need to be "switched on" all summer and have to make quick decisions on a regular basis. But you do get to do some fun things, like organising the staff fun-days!
Who does this role suit?
We are looking for someone well organised and energetic, with good people skills. This is the ideal role for a candidate with previous senior staff experience who is looking to take the next step. Experience in the outdoor industry is an advantage, but more important is a level of professionalism and organisation which will set the benchmark for the team.
It's also important that you are interested in the activities provided by Voyager Adventure. We don't expect you to be an expert but some experience and interest in water-sports is a big help. Based in France you should have a basic level of spoken French.
- Age 21+
- Full clean driving license
- First Aid certificate valid for the duration of your contract preferred
Good to know
If you are offered a position we will require two appropriate written references and you will need to undergo an Enhanced Disclosure and Barring Service check (formerly CRB). Non-UK applicants will need to provide a Certificate of Good Character or equivalent as per the UK Government's guidelines. This is our standard procedure for job roles that require working with minors. If you have any concerns about this process please do not hesitate to contact a member of our office team. Your call will be dealt with in confidence.
Further information is available at https://www.gov.uk/disclosure-barring-service-check/overview
Competitive salary; Accommodation; Uniform; Comprehensive insurance & Return travel